Let’s be honest.
Most people don’t trust AI.
And most service-based businesses? Still stuck in the 2010s.
Quotes take days.
Emails go unanswered.
You fill out a form — and then wait.
It’s frustrating, outdated, and unnecessary.
Because while tech companies, banks, and even food delivery apps have leapt into the future, service industries — especially trades — are still playing catch-up.
At Lumiel, we see that gap.
And we’re not afraid of it. We’re filling it.
The elephant in the room isn’t just that AI is here.
It’s that it’s already changing everything — from how customers ask for help to how businesses respond.
In most companies, AI is still a buzzword.
At Lumiel, it’s a working system — one designed to make your life easier without removing the human behind the service.
We didn’t build Lumy, our 24/7 AI assistant, to replace people.
We built her to fix the parts of customer experience that people hate.
Lumy solves all of that.
She’s not perfect. But she’s real.
And she’s working — right now — for Londoners who just want straight answers, fast updates, and electrical service that doesn’t move at the speed of paper.
She’s your personal assistant, available 24/7 on Lumiel.co.uk, and soon via WhatsApp.
No forms. No portals. No repeating yourself.
Here’s what she can do:
She’s not here to take jobs.
She’s here to take pressure off — so humans can focus on the work that matters.
We know most electrical companies won’t touch this.
Because change is hard.
But stagnation is worse.
We’ve spoken to hundreds of customers who’ve said the same thing:
“The work was great. But I had no idea what was going on the whole time.”
That’s the problem.
So we fixed it.
With Lumy, your electrician isn’t just fast — your whole experience is.
Because you deserve better.
Because electrical service shouldn’t feel like chasing ghosts.
Because speed, clarity, and connection are no longer negotiable.
And because we believe:
Lumy is already online — not as a gimmick, but as a core part of how Lumiel operates.
And we’re only getting started:
We’re not waiting for the industry to change.
We’re building the version we want to see.
So when you chat with Lumy, you're not just talking to AI.
You're talking to a company that actually gives a damn about your time.
Visit Lumiel.co.uk. Say hi to Lumy.
Ask a question, make a change, or just test her out.
No pressure. No forms. No silence.
Just fast answers, friendly service, and the future of electrical support.
This is what AI should feel like — real, useful, human.
And it’s only available at Lumiel.
